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Returns

L&M Home are happy to offer you a credit note, exchange or refund on full priced items only.

We do NOT accept exchanges, credits or refunds on products purchased from our archive sale. Please note this does not apply to full priced items purchased during a promotional period.

Refunds will be processed via the method you placed your original order.

• Items must be returned to L&M HQ within 30 days of receiving your order.
• Products must be un-used, un-washed and in original packaging. Items that are returned in a used or unsellable condition will not be approved for an exchange/refund.
• All cushion returns must be accompanied by the insert which was included in the original purchase (unless exchanging for a cushion of the same size and shape).
• We do not cover the cost of returning an item to L&M Home for change of mind returns. A replacement or refund will be offered if a product is deemed faulty.
• International orders can be returned for an exchange or refund if returned to L&M within 30 days of receiving your order. Returns outside of this period will not be accepted. Products must be un-used, un-washed and in original packaging & you must return the product at your own expense.

 

Please return items to:

L&M Home
Attention: Retail Returns (insert your order number here)
Level 1, 409 Gore Street, Fitzroy VIC Australia 3065

 

Please complete the below form. Once submitted, please await contact from our returns team before shipping any items back to us.